Honor Guard
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Piscataquis River Race

522 Bath Road

Wiscasset, ME 04578

Tel (207)882-4268

Fax (207)882-4638
















































































Frequently Asked Questions (FAQ)


Can I mail a letter to an inmate?; How do I post Bail?; How is inmate property handled?; How is inmate medicine handled?; Can I leave a message for an inmate?; How do I schedule a visit?; How do I register for Video Visitation?; When can I schedule a visit on line?; How do I schedule a visit on line?; What is the cost for Video Visitation?; How long is a visit?; How do I cancel a visit?; What is the Visitation Schedule?; Could I be denied a visit?; What if I have questions about his/her court date?; Can I call an inmate?


 1.    Can I mail a letter to an inmate?        

  1. Yes, you can mail letters, post cards and money orders (no personal checks or cash will be accepted) to inmates by sending them to :

Two Bridges Regional Jail

Inmate’s Full Name

522 Bath Road

Wiscasset, ME 04578

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2.    How do I post bail?

The bail is set by a court order. Most bails are a cash sum and only cash will be accepted. If bail is a surety, that will also be accepted. However, you are required to post a surety bond accompanied with a deed. Bail can be posted at TBRJ in the reception area 24 hours a day, 7 days a week. A correctional officer will assist you by verifying required paperwork and the proper amount of bail. Please be patient with the process, particularly during periods of conflicting jail activities.


A $60.00 charge will be added for the bail commissioner’s fee and the commissioner will be called once you have counted out the cash for the booking officer at the window.


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3.    How is inmate property handled?

During the booking process clothing and personal items are confiscated and placed in inmate storage. Inmates wishing to release personal property are required to fill out a release form in advance of your arrival. Personal property is released every Friday. Please have a picture ID whenever picking up or dropping off property.

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4.    How is inmate medication handled?

Medication for inmates can be brought to the jail as long as they are in the original prescription container. Medications will be dispensed according to the directions by the physician on the script. Medications are dispensed to the inmate during a regular scheduled medication pass. All medical issues will be reviewed by staff. Some medical issues will be forwarded to the staff physician. Any medical or dental needs outside of the facility including transportation will be arranged by the medical/correction staff.

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5.    Can I leave a message for an inmate? What if it is an emergency?

The corrections staff does not deliver messages to an inmate unless it is an emergency. If you feel your message could be an emergency, you can contact our staff and give as much detailed information as possible concerning the situation. Correctional staff members are required to confirm the validity of these types of messages. Be prepared to pass on information such as name(s), funeral home, hospital, contact information, and location.

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6.    How do I schedule a visit?

As of March 27, 2014 Two Bridges Regional Jail will allow online visitation scheduling and video visitation both over the internet and on-site. Before scheduling a visit, you must register. Visits will be free from March 28 - April 10, 2014.

 7.  How do I register for Video Visitation?

To register, go to the Visitation Website: https://tbrj.renovosoftware.com. Click "Register Today" and fill in the required information including a valid email address (if needed, create one at https://mail.google.com/ www.yahoo.com/mail  or any other free email provider.) Check your email inbox for an email to finalize your registration. If you do not receive an email, check your spam/junk folder. If you still don't see an email, call (855) 208-7349. Next, log in using the temporary password provided in the email. You will be prompted to change your password.

 8.   When can I schedule a visit online?

Visits must be scheduled at least 1 day in advance and may be scheduled as far as 1 week in advance.

 9.   How do I schedule a visit online?

First, log in and click "Visitation" in the main menu. Add any additional visitors that will attend the visit (only other approved visitors may be added to the visit; each must have its own visitor ID number), and select the inmate. Before scheduling an internet visit, be sure to run the INTERNET VISIT TESTER. Next, enter your preferred date, time and location and click "Search."  All visits are displayed in EASTERN STANDARD TIME. Lastly, enter your billing information.  All major credit cards, check cards and Visa Gift Cards are accepted.

 10.   What is the cost for Internet Visitation?   Visits will be free from March 28 to April 10, 2014.

It costs $10.00 for 25 minutes to visit online from home. There are two video visitation terminals available in the jail lobby at no charge.

 11.   How long is a video visit?

You will be allowed a total of six 25-minute visitations per week.

 12.   How do I check in for a visit?

 Log in 15 minutes before your visit is scheduled to begin. Your visit will be highlighted in red under "next internet visit." Click the play button on the right of the red bar. Follow the instructions on the proceeding pages.


After completing the tester, click "Start Visit." On the next page, click "Allow." Your visit will begin at the scheduled time.

 13.    How do I cancel a visit?

To cancel a visit, click "Cancel Visit" on the Summary page; or click the "X" next to the visit on the Homepage.



48+ hours in advance: 100% Refund

24 - 48 hours in advance: 50% Refund

Under 24 hours in advance: NO Refund


Refunds will NOT be issued if a visit is stopped due to inappropriate behavior, inappropriate dress, or other policy violations.


FULL Refunds will be issued for visits cancelled by the facility (except if due to policy violations).

 14.   What is the Visitation Schedule?

Monday - Friday

8:00 am - 11:25 am

12:30 pm - 3:55 pm

6:30 pm - 9:55 pm



8:00 am - 11:25 am

6:30 pm - 9:55 pm



12:30 pm - 3:55 pm

6:30 pm - 9:55 pm


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 15.    Could I be denied a visit?


           Yes, visitors may be denied visits for the following reasons:  

16.     What if I have questions about his/her court dates?


Unfortunately we are not notified of an inmate’s court date until moments before. Your best bet is to call the court directly.

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17.     Can I call an inmate?


No phone calls can be made directly to an inmate.


If you want to allow collect calls from an inmate, an account will need to be set up with Offender Connect.  Please call directly at phone number (814) 949-3303 or (888) 988-4768 or visit their website at   https://www.offenderconnect.com

Hours are:  Monday – Friday (7am – 6 pm) EST


If you do not want to allow collect calls, inmates can make calls with the inmate phone system. The inmate will need money on their account in order to to make calls.


Click here for a list of telephone rates.



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18.       How can I e-mail an inmate?

You can now log onto you Renovo account and buy "stamps" to send your loved ones email, no more worries of envelopes and delivery times.  You can now type your message and send it via the web to your loved one to get the next day! Renovo's inmate email service, VisMail, is the most convenient way to stay in touch with an inmate. It only takes a few moments to set up your account and begin sending emails. Once the email is sent and approved, it is printed and hand delivered to the inmate. The inmate will then be able to respond using standard mail.

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